Guest and Cabin Policies

Welcome to Beaver’s Bend Luxury Cabin Rentals. We want to thank you for being our guest. It is our priority to provide an affordable, safe, enjoyable, and clean experience while staying with us. We strive to make your stay with us an unforgettable memory that you would share with your family and friends and would recommend us to others. Our policies are developed from having many years of experience in cabin management and it is our goal to be fair to the guest and owners of the cabins. By booking with us you are agreeing to our policies listed below. We look forward to accommodating you during your stay with us.


Date Ranges & Rates

The rates are listed at the bottom of each property page on www.beaversbendcabins4rent.com. These date ranges and rate are subject to change. The rates can differ depending on where you book through Beavers Bend Luxury Cabin Rentals, Airbnb, VRBO.

We require a two-night minimum, excluding holidays. During the holidays we require a three-night minimum. These holidays include but are not limited to Oklahoma and Texas Spring Break, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year’s.


Non-Refundable Deposit/Cancellations

On www.beaversbendcabins4rent.com, we require a 20% nonrefundable deposit at the time of booking. The nonrefundable deposit is a credit towards your reservation total. The remaining balance is due 14 days before your arrival. Guests have until 14 days before arrival to cancel, but the deposit will not be refunded. We will allow guests to move the reservation to a different date or cabin, as long as we’re notified 14 days before arrival. The new date has to be in the same calendar year. After the 14 Days, the entire reservation is non-refundable. IT WILL NOT BE MOVED, REFUNDED, OR CANCELLED. If you book within 14 days of arriving the entire reservation total is due and is nonrefundable.

We always recommend guests purchasing travel insurance. It is available at the time of booking or can be added later on. It cannot be added with 72 hours of arrival date. For more information about what can be refunded and covered during cancellation please call 866-999-4018.

If you book with Airbnb, our cancellation policy is the Super Strict 30 Day. Guests can cancel at least 30 days before check-in and receive a 50% refund of the nightly rate, the cleaning fee, but not the service fee. The Airbnb service fee is not refundable. For more information about air B&B’s cancellation policy please see https://www.airbnb.com/home/cancellation_policies#super-strict-30. We will allow guests to move, not cancel, the reservation to a different date or cabin, as long as we’re notified 14 days before arrival. The new date has to be in the same calendar year.

If you book with VRBO, our cancellation policy is the Firm Policy. Guests can cancel at least 60 days before check-in will get back 100% of the amount they paid. If they cancel between 30 and 60 days before check-in, they’ll get back 50%. Otherwise, guests will not receive a refund. We will allow guests to move, not cancel, the reservation to a different date or cabin, as long as we’re notified 14 days before arrival. The new date has to be in the same calendar year

We are not responsible for inclement weather, high water, or any other situations that occur in Beaver’s Bend State Park, Beaver’s Bend Marina, or surrounding areas near your cabin. These are separate entities and is not a valid reason for cancellations. We offer rental accommodations and are only responsible for our properties.


Forms of Payment

A major credit/debit card is required to secure your reservation. We accept Visa, Mastercard, American Express, and Discover. WE DO NOT ACCEPT CHECKS OR CASH. If a refund is issued it can take up to 7 - 10 business days.


Check-In/Out

Check-in is at 4:00 p.m. CST. Check-out is at 11:00 a.m. CST.

Due to our high standards of cleanliness, cabins may not be ready for check-in promptly at 4:00 p.m. We ask for your patience if this occurs. We have schedules to ensure we maintain them on time. Entry to the cabin is not permitted until the cleaning staff has finished and left the property.


Internet/Power

We provide each cabin with free internet; however, we are not responsible for any issues with the wi-fi, delays, or outages of the internet service not working properly. We will do everything we can by contacting the internet service provider as soon as a problem should arise. Since the cabins are located in a remote area the signal will sometimes vary. The use of the internet is not to be provided for any obscene or inappropriate behavior.

Loss of electricity during your stay could possibly happen and is completely out of our control. Please be patient if or when this occurs. In your cabin book is the number to call Choctaw Electric to report any outages.

Any of the above issues or outages is not a reason for refunds and Beaver’s Bend Luxury Cabin Rentals will not be held responsible.


Smoking/Illegal Drugs

All cabins are NON-SMOKING! This includes cigarettes, vaping, and any type of drug. Any evidence of smoking in the cabins will incur a $200 charge to the card provided on file. You are allowed to smoke outside the cabins. We do provide each cabin with a cigarette butt pail, so please do not throw your cigarette butts on the ground. If there are any butts on the ground a fee will be charged to the card provided on file.

We do not allow any illegal drugs on our property. If any evidence of illegal drugs are found it reported to the authorities with your contact information. Please note that recreational marijuana is still illegal in the state of Oklahoma.


Pet Policy

All the pet-friendly cabins can be found under the pet-friendly cabins tab on https://www.beaversbendcabins4rent.com/vacation-rentals-homes.asp?cat=14652.

A maximum of two 25 lb. pets are allowed in pet-friendly cabins. There is a pet fee of $50 per pet that will be added to the reservation.

For Pet-Friendly Cabins: Please brush and de-flea your pet before arrival. Pets must be crated at night and while you are away from the cabin. Pets are not allowed on furniture or in the beds.

Any damages or extra cleaning incurred due to your pets will be charged to the card provided on file. Damages caused by the pet are not covered by the damage waiver.

There will be a $250 Fine for bringing your pet into a non-pet friendly cabin. NO EXCEPTIONS


Loud Noises/Fireworks

There is a quiet time of 11:00 p.m. in every cabin. We want you to have fun and make the most of your visit, but we ask that you be respectful of other guests that may be in close proximity to your cabin. Absolutely no firearms are allowed on the property.

Fireworks are 100% prohibited at the cabins. Due to the environment of the wooded areas it is a fire hazard to allow such activity at the cabins. These cabins are located on or near a state park, so fireworks are absolutely prohibited.
Violations of these policies will result in the guest being removed from the property without any refund of reservation fees. Guest could also receive fines from park rangers


Cleaning

There is an onetime cleaning fee per cabin that pays for the indoor and outdoor cleaning of each cabin after your departure. You will be responsible for the cleaning during your stay, and for leaving the cabin in good condition at check-out.

Upon your departure, we require you to do the following:

    • Load and start the dishwasher.
    • Start a load of dirty towels or linens in the washer.
    • Bag all trash and in the outside trash cans.
    • Adjust the thermostat accordingly: 55°F in the winter months and 85°F in the summer.
    • Lock all doors and windows, and make sure the cabin is secure.


Please keep in mind that you are staying in privately owned cabins, so please treat it as you would want someone to treat you home.
If accommodations are left messy (such as unwashed dishes, stains on furniture or carpets, or trash left) then an additional cleaning fee will be charged to the card provided on file.

 

The cabins are inventoried and all furnishings indoors and outdoors are checked for damages before you arrive. Any damages or items found missing or broken after your departure will be charged accordingly to the card provided on file. If you notice anything we may have the missed, please notify us immediately at the time of your arrival. This allows us to correct it, and ensure you are able to enjoy your stay at the fullest extent
 

Linens and bath towels are provided for you. Do not remove towels from the property. We suggest that you bring beach towels for any water activities. Any lost or damaged linens will be charged to your card provided on file.


Trash

We do have critters that roam the areas that like to rummage, so we are asking that when you put your trash in the outside cans make sure that the lids are secure.

Damages/Missing or Left Items

Any personal items that are left behind in the cabin will be collected by the cleaning staff and brought to the office. We will then contact you to give you the option of returning the property at your expense or throwing the items away.

Any missing items will be charged to the card provided for a complete set at the rate of:
· Horseshoes - $25 Each
· Pool Table Balls - $25 Each
· Pool Sticks - $15 and up

We will charge a $25 fee to the card provided on file if any furniture is moved and damages are done to the floors.

Hot Tubs

All of our hot tubs are drained and sanitized after each guest's departure. The hot tub covers are checked immediately before your check-in and immediately after your check-out. If the cover is broken during your stay, a replacement charge of up to $500 will be charged to the card provided on file. Do not sit, stand, or allow children to play on top of the hot tub covers. Do not allow small children in or near the hot tub. Children must never be left unattended while in the hot tub. Do not put soaps or oils in the hot tub. Do not sit on the beds or furniture in wet bathing suits from the hot tub. Hot tubs have chemicals to sanitize that can bleach bedding. Any cost to replace bedding or towels will be charged to the card provided on file. Any extra cleaning fees will be charged to the card provided on file. The card on file will be charged a $25 service fee for any service calls resulting from any excessive pushing of buttons that puts the hot tub pin economy mode. If you have any issues with the hot tub, please contact the office immediately.

 

Fireplaces

Please DO NOT move the logs for any reason. DO NOT put real wood or paper on logs. Damage charges will be applied if the logs are moved or if other objects are placed on logs. There are directions at each fireplace explaining how to start and use. The pilot light is lit before your arrival to make it easier to use. The pilot light has out please use the instructions provided to relight the pilot light.

Appliances breaking/malfunctioning or plumbing and electrical issues can occur as with any home. If any issues come up, please contact the office via text or call immediately at 580-212-0910. Please be patient and understanding. We as the Management company will do our best by contacting the right service company to remedy the situation during your stay.
Beaver’s Bend Luxury Cabin Rentals is not responsible for the inconvenience or the arrival of these service people and will not refund any revenue due to these circumstances arising.


Electronic Equipment

Do not unhook or disconnect any electronic device for video games or any other devices. There are HDMI slots that video games or any other devices can be connected to. Our cleaners check all electronics before you arrive to ensure that they are in working order. If a service call is needed for tampering with the electronics, then we will charge the card provided on file a $75 fee.


Privacy Policy

Beaver’s Bend Luxury Cabin Rentals does not share your information, phone number, address, or email with any 3rdparty, including owners of the rental property, marketing or advertising firms, or email lists. Your reservation information is kept private between the guest and Beaver’s Bend Luxury Cabin Rentals, LLC.


Liability

It is expressly understood and agreed that Beaver’s Bend Luxury Cabin Rentals and owner of said premises, shall not be liable for any damages or injuries to the guest, guest’s guests or their family or to their family’s or guest property from whatever cause arising from occupancy of said premises by guest and family of guests. It is further understood and agreed that Beaver’s Bend Luxury Cabin Rentals and owner or owner’s agent to mail or ship property back to guest at the guest sole expense.